1.
  Q : How to place an order in your website?  
A : First, register or sign in;
Second, choose the Items you like and add to shopping cart;
Third, followup the shopping steps;
Forth, submit the shopping list and fill in your personal info;
Fifth, submit the order and get your order number!
Our staff will contact you in 24hours.

2.
Q :Do you have minimer order quantity?  
A : Yes,our minimer order quantity is 20pcs,
But our sample order is at least 5pcs, if you order from us for the first time, or you buy from us for your own wear, you can choose to have an sample order. you can mix up any items, size,color.

3.
Q : What kind of payment terms do you accept ?  Do you accept Paypal and Credit Card?  
A : We accept 3 payment terms,they are Western union ,Money gram and Bank wire .
You can choose one of the three ways to pay us, but western union is the first choice, because we can confirm your payment fast then ship you the goods earlier. We don`t accept Paypal and Credit card right now! But we are absolutely reliable company. For more information , please click "payment info"on our website .  

4. 
Q : What's your shipping method ?  
A : We ship items via express services to the address you request directly, mainly by EMS, Hongkong EMS, TNT or the way you requested. You will get a tracking number to track your package. We also will follow up your package and offer you our best after-selling service! If you can give us a feedback when you get your package, any your useful suggestion will be much appreciated and great help of our improvement.

5. 
Q : How about your shipping charge ?   
A : The shipping charge is based on the weight of the order and the country you locate. After you place a order ,we will send you an invoice including the shipping charge for you to confirm.  In fact, the more you order, the cheaper for the average shipping chage for each item.

6.
Q:Is your shipping safe?
A: We deal the business for many years,we are experienced in shipping. We ship the customers the goods by small packages, each one less than 15KG to make sure the customers will get the packages successfully, further more, we write sample or gift on the package, so it is very safe.

7. 
Q : When will you send the goods after my payment ? When Can I get the cargos ?   
A : We will arrange the shipping within 1 or 2 working days after receipt your payment .  It will take about 3-5 working days for you to get the package.

8. 
Q: How can I ensure the quality ?   
A: We are responsible wholesales, we sincerely cooperate with every our customers in the long run, we offer high quality products. And all items in your order will be double checked before shipping to you .So we have many old customers who order with us again and again .   

Remark:Any other questions or for more information, pls leave us the message, we will reply you in 24 hours. you also can email to tinanewhyle@hotmail.com directly or call us during our working hours . We will try our best to help you .